Fairbanks Community Director – [Anchorage, AK]

Agency: Big Brothers Big Sisters of Alaska
Location: Fairbanks
Position Title: Fairbanks Community Director

SUMMARY:

Responsible for local fund development efforts through the acquisition, cultivation, and stewardship of individual donors. Develops and manages local fundraising events.  Acts as the primary staff contact for the local leadership council and works to develop and steward those relationships. Coordinates implementation of the local fund development process within the parameters of the Statewide Fund Development Plan and in coordination with the Fund Development Team. Supervises a Service Delivery staff member. The position is also responsible for providing direct service delivery based on the needs of the local office.

RESPONSIBILITIES:

Leadership:

  • Point person for service delivery staff for operational and match safety issues and general problem solving surrounding service delivery. Get assistance from VPP and QA/Trainer when necessary.
  • Coordinate with local service delivery staff to ensure that local service delivery activities are happening (match activities, volunteer trainings, etc).
  • Responsible for supervision, coaching and evaluation of service delivery staff. Work with VPP to manage personnel issues among service delivery staff.
  • Work with VPP and QA/Trainer to coordinate hiring and training of service delivery staff as needed.
  • Responsible for signing and coordination of local service delivery staff timesheets, leave requests, finance forms, and workloads.

Fund Development:

  • Recruit, develop, support and maintain a local leadership council/advisory board that can provide community awareness, volunteers, and financial support.
  • Cultivate and steward a portfolio of donors.
  • Develop and implement strategies based on capacity and readiness to give.
  • Determine how assigned prospects will be solicited for their financial gifts.
  • Maintain donor and program records as mandated by Big Brothers Big Sisters recordkeeping policies.
  • Develop and implement individualized stewardship strategies to keep donors engaged.
  • Provide timely reports as required.
  • Coordinate and execute any special events, including but not limited to Bowl for Kids’ Sake and Dream Big.

Partnership Development:

  • Identify and negotiate partnerships with local agencies, employers, and school districts.
  • Actively participate in community meetings and events.
  • Perform other related duties as assigned.

Service Delivery:

  • Perform Service Delivery functions as assigned. These functions include recruiting, interviewing, assessing, matching and supporting program participants as well as completing any required surveys.
  • Enter all inquiries, assessments, support contacts, and other pertinent data into database, ensuring accuracy and timeliness of information systems according to standards.
  • Ensure high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.  Identify child safety issues for volunteers, children and their families.
  • Maintain customer service at levels that meet or exceed expectations of all clients: volunteers, families, employers, donors, etc.
  • Coordinate and execute program activities.

JOB QUALIFICATIONS:

Minimum Bachelor’s Degree. Experience working with community development, fundraising, boards, and supervisory responsibilities preferred. Experience working with both child and adult populations; specific assessment, intake, or interview experience a plus.  Must have car, valid driver’s license, and meet state required automobile insurance minimums.

REQUIRED SKILLS AND ABILITIES

Proficiency in Microsoft OFFICE and Google Drive. Excellent oral and written communication skills reflecting solid customer service, both in-person and via telephone, and high-level interviewing skills.  Ability to form and sustain appropriate relationships based on positive youth development and volunteer satisfaction and effectively assess and execute the following relational support skills: guiding, supporting, confronting, advising and/or negotiating.  Relate well in diverse environments. Maintain confidentiality throughout daily operations. Effectively collaborate with other staff. Use time effectively and focus on details. Ability to collect meaningful data and draw solid conclusions.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:

Satellite Office/Location, Flexible work hours to meet customer needs. Some travel may be required. Ability to sit in meetings, both in-person and via telephone, and to work effectively using a computer for long periods of time.  

Salary range: starts at $40,000. Salaried, exempt.

Application instructions: send a cover letter and resume to Trina Resari-Salao, trina.resari-salao@bbbsak.org.