Site-Based Program Specialist – [Nashville, TN]

Our Mission: Big Brothers Big Sisters provides children facing adversity with strong and enduring, professionally supported one-to-one relationships that change their lives for the better, forever.

What We Do: For more than 100 years, Big Brothers Big Sisters has operated under the belief that inherent in every child is the ability to succeed and thrive in life. As the nation’s largest donor and volunteer supported mentoring network, Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (“Bigs”) and children (“Littles”), ages 6 through 18, in communities across the country. We develop positive relationships that have a direct and lasting effect on the lives of young people.

Who We Are: Big Brothers Big Sisters of Middle Tennessee serves eight counties in the Middle Tennessee area, including Davidson County.  Over 1,200 youth were served in 2017.  Located in Nashville, TN the agency is consistently recognized by Big Brothers Big Sisters of America as one of the top-performing agencies in the federation.

We are growing our team at Big Brothers Big Sisters! Under the supervision of the Director of Site-Based Programs, this position is responsible for implementation, support, and oversight of BBBS school-based mentoring programs.

Job responsibilities include:

  • Work directly with and build strong partnerships with selected schools and after-school sites to promote safe and positive one-to-one mentoring relationships.
  • Solicit referrals of eligible children to be matched with volunteer mentors.
  • Recruit volunteers from local colleges, corporate partnerships, and the larger community.
  • Assess volunteers and children for appropriate program participation by conducting initial and update interviews, orientations, and training.  Obtain collateral material needed for assessment purposes, including criminal background checks and references.
  • Complete timely and comprehensive written assessments and recommendations for participation in the program based upon assessments of each individual.
  • Maintain up-to-date and accurate paperwork, documentation, and database records for all participants according to Big Brothers Big Sisters standards.
  • Make matching decisions that have the potential to result in strong mentor/mentee relationships.
  • Facilitate initial match introductions and provide professional support of the match through coaching, resources, and checking-in with all match parties regarding relationship development, child safety, and needs.
  • Work closely with school and site staff to ensure mentoring pairs are provided the space, resources, and support needed while on site.
  • Create and implement activities for mentoring relationships to use that will enhance positive relationship development, socio-emotional skills, and academic skills.
  • Gather data from the school and the match participants as to measure outcomes and program needs.
  • Promote positive work environment through a proactive, solution-oriented perspective.
  • Make a commitment to provide superior customer service to all program participants.
  • Perform other duties as assigned.

In short, this position is responsible for the relationship/partnership development, volunteer and child recruitment, program implementation, maintenance of program records, and data collection for programs at specific assigned schools. The Program Specialist will work full-time (i.e. 40 hours per week), balancing time between the BBBSMT office in Davidson county and assigned partner schools and sites. Evening and weekend work is required regularly to best meet the needs of the community.

Requirements:

  • Bachelor’s degree in social work or related field required.
  • Experience in project and/or volunteer management in a field related to social work, social services, or community relations preferred.
  • Prior experience working with high-school or college students, adult volunteers, and/or elementary-age youth is preferred.
  • Must have willingness to and experience with facilitating trainings and presenting to groups of people.
  • Ability to work from main office but travel consistently to and from assigned sites/school.
  • Passion for mission and desire to learn and grow professionally required.

Must have exceptional skills in:

  • Time management and self-initiative
  • Verbal and written communication
  • Problem solving
  • Coaching
  • Computer databases (including MS Excel and MS Word)
  • Teamwork

Proven ability to:

  • Seek out new methods and principles and be willing to incorporate them into existing protocol, practices and policies.
  • Plan, organize, develop, implement, interpret and support goals, objectives, policies, procedures, etc.
  • Support organization’s goals and values.
  • Effectively present to groups.
  • Deliver customer service with both internal and external partners.
  • Maintain a high level of personal and professional integrity and ethics at all times.
  • Ensure confidentiality and security of sensitive data.

Performance Measures

The Specialist will be evaluated on his/her ability to perform the essential functions of this position; utilize their skills and abilities to meet annual individual, departmental and organizational goals; complete projects and assigned tasks in an accurate, cooperative and timely manner; set realistic priorities; and maintain his/her professionalism in interactions with staff, donors, and other major stakeholders.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk.

Big Brothers Big Sisters is an Equal Opportunity Employer.   Position: Full-Time (40 hours per week)

No phone calls please.  Applicants selected for an interview will be contacted.

Contact Information and Procedure:

Interested parties should send their resumes, along with a cover letter to Amber Leach at amber.leach@mentorakid.org.

Website:  www.mentorakid.org