Salesforce Administrator – [Tampa, FL]

The Salesforce Administrator is responsible for the support, optimization, and declarative development of our implementation of Salesforce and supporting technologies. The Administrator provides direct support to external users on platforms including but not limited to Salesforce, Okta, Namescape, and Active Directory in support of Big Brothers Big Sisters (BBBS) national office and affiliate agencies. This position also supports the IT Department in the day to day operational functions such as the installation, configuration, maintenance, and support of standard hardware/software systems technologies. This position requires excellent customer service, communication and organizational skills to support a diverse set of users from across the United States.