Career & College Readiness Program Coordinator [North Charleston, SC]

Working closely with the Program Director and other key stakeholders, the CCRPC will be eager to join a fast-paced social change organization dedicated to changing the trajectory for an increasing number of our region’s most vulnerable and HIGH POTENTIAL/PROMISE children.

With the support of the entire BBBSL team, the CCRPC is accountable for actively and transparently coordinating all activities associated with our inaugural BIG Beyond Scholar Program.  He/she will recruit mentors; manage participant training; manage scholar and mentor participation/engagement; coordinate and/or facilitate curricular offerings; secure and manage internship placements; oversee and/or coordinate quarterly BIG Beyond activities; manage data and grant compliance; and manage external program partnerships with high school faculty/staff, guest presenters, and corporate partners.

He/she will be an ambitious employee who exhibits confidence, an inclusive mindset, intellectual curiosity, and cultural humility; welcomes change; embraces technology, social media, and innovative communications strategies; and motivates and inspires customer-centric relationship management with volunteers, children, and families. S/he will exhibit a bias toward action, creative problem solving, confidence, a collaborative spirit, and an inspired approach that will influence and motivate key stakeholders, donors, partners, and staff.

Further, s/he will embrace BBBSL’s core values of being 1) Fiercely positive and playful with a purpose, 2) a steward and innovator for growth, 3) devoted to a level playing field, 4) unfailingly collaborative, and 5) dedicated to courage, compassion, and connection.

• Recruit dedicated and safe adults willing to serve in a three-year mentoring relationship with a high school student sophomore year through graduation
• Manage mentor onboarding and ongoing training
• Manage scholar and family onboarding
• Monitor all participant engagement, attendance, and address challenges as they arise

Essential Function 2: Big Beyond Program Coordination

• Schedule, invite and administer meetings for program participants using the Zoom platform
• Coordinate quarterly events for scholars, their families, and mentors
• Invite guest speakers to mentoring sessions
• Coordinate and/or facilitate delivery of the Big Beyond curriculum modules
• Ensure that session learning materials are provided to mentors in advance of scheduled sessions

Essential Function 3:  Compliance & Continuous Quality Improvement

• Ensure compliance with all BBBSA standards of practice (including program delivery, outcomes assessments), BBBSL board-approved policies and procedures, and grant requirements
• Complete necessary assessments and grant reporting
• Proactively and regularly monitor and analyze BIG Beyond MatchForce (Salesforce CRM) data to ensure compliance with standards, continuous quality improvement, and child safety at both individual staff and program levels
• Ensure excellent and accurate management of program data
• Proactively and transparently communicate internally and externally regarding program outcomes to inform strategic decision making

Essential Function 4: Big Beyond Partnership Relationship Development & Recruitment

• Cultivate and nurtures strategic relationships with key school personnel and workplace partners to ensure optimum program design, training, parent/guardian involvement, and volunteer and child recruitment
• Manage relationships critical to service delivery to include but not limited to high school faculty and staff, guest presenters, and corporate partners
• Secure internships and manages placements for scholars

Essential Function 5:  Ambassador & Spokesperson

• Represent BBBSL passionately and professionally among diverse audiences and at key external events
• Positively influences a range of external stakeholders to recruit volunteer mentors, leadership volunteers, charitable contributions, etc.
• Actively engages and communicates through social media platforms, video conferencing, and other technology participant engagement, attendance, and follows up on absences as appropriate as required

• Bachelor’s degree OR more than four (4) years transferable experience required

• Minimum of one-year post-degree work experience preferred
• Experience in college admissions, veteran’s placement, career/ employment services field highly preferred
• Past program coordination experience preferred
• Past service in a youth development program management preferred
• Lived experience consonant with our service population preferred

• Project management mindset
• Demonstrated interpersonal skills, and ability to work with diverse stakeholders
• Preference for working in a fast-paced, data-driven performance culture
• Experience working with information technology
• Demonstrated knowledge of Zoom video conferencing software
• Ability to anticipate and recognize obstacles and to broker collaborative problem-solving and issue resolution
• Flexibility with change
• Ability to work in a fast-paced performance management culture
• Excellent oral and written communication skills
• Understanding and value for creating and managing to key performance indicators

• This job requires exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects
• Worker must frequently use typical office equipment (telephone, copier, printer, fax, etc.)
• Worker must have a cell phone with an unlimited data plan for use in the role (will be partially reimbursed with a monthly stipend)
• Worker sits most of the time
• Worker communicates with constituents, clients, and/or partners by phone and in-person
• Must be able to navigate locations that are not ADA compliant. Routinely required to travel by car
• Worker must have their own car for use in the role (mileage will be reimbursed at set per mile rate)

• This is a hybrid role requiring a blend of virtual and on-site work
• Primarily works in a climate-controlled office-based setting
• Must be willing to work with some frequency hours outside normal office hours to ensure BBBSL presence in the community, attend BBBSL and other networking events, meet donors/stakeholders, etc.