Full-time Match Support Specialist [St. Augustine, Florida]

Big Brothers Big Sisters of St. Johns County (St. Augustine, Florida) is currently hiring for a full-time Match Support Specialist.

The BBBS Match Support Specialist is responsible for the day-to-day case management and support of matches in the BBBS mentoring program.  This position will follow the BBBSA Service Delivery Model and Standards of Practice in the area of match support and ensuring overall standard child safety practices as well as the areas of volunteer/child recruitment, enrollment and matching as needed. This position will conduct match support contacts per program guidelines, collect data, input data into Matchforce, and provide program support to Bigs, Littles and their families.

  • Bachelor’s degree in Human Services, Social Work, Education, Case Management or related field.
  • Experience in case management, volunteer management, working with children and families, training or counseling preferred.
  • Experience and knowledge of BBBSA Service Delivery Model and Standards of Practice preferred but not required.
  • Experience with Matchforce or a similar database preferred.


Please send resumes to hr@epicbh.org.