Match Support Specialist [Tampa, Florida]

Agency name:  Big Brothers Big Sisters of Tampa Bay, Inc.

Match Support Specialist – 2 Openings in Hillsborough County and 1 Opening in Pinellas County!

$15.87/hour

Big Brothers Big Sisters of Tampa Bay, Inc provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender identity, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law.  In accordance with Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.   Community & School Sites Supported.

Big Brothers Big Sisters of Tampa Bay (BBBST) requires that all newly hired employees be vaccinated.  If a potential candidate has a medical or religious exemption to receiving a vaccine, your work conditions may require adjustment.  BBBST will make reasonable accommodation under Federal and State laws as needed.

POSITION SUMMARY:

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impact for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. This is a hybrid position which includes supporting mentoring relationships in the community-based and school/site-based programs throughout Hillsborough County. Candidate will be responsible for recruiting youth at partner schools by working with school contacts, attending school events as well as making and supporting mentoring relationships in both programs.

The successful incumbent will produce positive outcomes in the following areas:  match closure rate, match retention rate, average match length, volunteer rematch rate and customer satisfaction.  This position is responsible for providing high-level customer service throughout the effective implementation of supporting and maintaining matches in accordance with the Big Brothers Big Sisters brand, and program options.

QUALIFICATIONS SUMMARY:

  • Minimum Bachelor’s degree in Social Services, Human Services, or related field.
  • Minimum two years’ experience working with both child and adult population; specific assessment preferred.
  • Proficiency in technical areas such as:  Microsoft OFFICE, including Work, Outlook, and Excel.
  • Must have reliable transportation, valid driver’s license, and meet state required automobile insurance minimums.

Please forward all resumes to:  Careers@bbbstampabay.org

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