Program Director – [Bridgeport, CT]

TITLEProgram Director
REPORTS TO:  Executive Director


The Program Director is a member of the Management Team reporting to the Executive Director. He/she is responsible for training and supervising all program staff; overseeing outreach and program development for all mentoring and group programs.

Full Time 37.5 hours

FLSA classification: Non-Exempt

Salary Range: $55,000 – $62,000



Participates in agency annual and long range planning initiatives, providing program related data and recommendations. Attends monthly board meetings and reports activities and trends.

Program – Development – Oversight

  • Ensures effective supervision and implementation of all programs including
  • community, site-based, school-based, and group programs.
  • Facilitates bi-weekly team meetings with Site-Based and University Managers.
  • Meets individually for case managers’ supervision.
  • Ensures all program activities comply with agency and national standards of practice.
  • Oversees training and monitoring of all program staff.
  • Evaluates program staff annually in conjunction with the Executive Director.
  • following agency and national standards and procedures.
  • Meets regularly with staff, assures that POE “Program Outcome Evaluations” and assessments are completed in a timely manner, according to agency and national standards/procedures.

Customer Service – Mentor Recruitment – Community Networking

  • Oversees coordination of bi-weekly volunteer trainings for prospective Big Brothers and Sisters.
  • Participates in agency outreach in conjunction and cooperation with agency initiatives and goals.

Data Management & Quality Assurance

  • Completes accurate report of monthly program statistics to present to Board of Directors and staff.
  • Conducts bi-monthly spot audits of case records.
  • Documents all corrective action recommended to program staff and maintain in a locked file.
  • Assists Executive Director with preparation of required program and annual reports to funding sources.

Administrative – Communication

  • Keeps staff informed on all agency initiatives and activities.
  • Receives authorization from Executive Director for all reimbursement, mileage or program checks and for all requested leave.

Grant Management

  • Provides information and consultation in the development of new and renewals of all program grants.
  • Prepares recommendation for expenses related to program staff and activity for annual operating budget.
  • Actively participates in fundraising and communication efforts such as submitting newsletter ideas, volunteering at special events and notifying client base of special events.
  • Assures all agreements and/or contracts are forwarded to supervisor for approval.

Management & General

  • Follows all agency policy and procedures.
  • Other duties and special projects as assigned by Executive Director.


BA required, MSW preferred. Must have a valid driver’s license and reliable transportation, flexible scheduling required, ability to work evenings and weekend hours.


  • Demonstrates leadership and management skills with 2-3 year’s supervisory experience.
  • Ability to work inspiring and building a team environment.
  • Must have high level of interpersonal skill to handle public, sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
  • Must be able to interact and communicate with individuals at all levels of the organization and community.
  • Ability to work in a team environment.
  • Excellent oral and written communication skills.
  • Self-directed with strong organizational skills.
  • Must have knowledge of a variety of computer software applications Microsoft Word, Excel, PowerPoint and Publisher.
  • Demonstrates flexibility in assignments, has ability to manage multiple tasks simultaneously.
  • Work requires continual attention to detail in establishing priorities, and meeting deadlines.


Routine office environment. Office hours are 9-5 Monday through Friday, with occasional agency fundraising/training/recruitment events taking place evenings and weekends. Monthly evening board meeting. Minimal physical requirements to include walking, standing, sitting at work station: normal office environment.

Please send resumes to:

Big Brothers Big Sisters of Southwestern Connecticut is an equal opportunity employer and is committed to the belief that each individual is entitled to equal employment opportunity.