Vice President of Programs [Minneapolis, MN]

Position Summary

The Vice President of Programs is responsible for the overall strategic and operational responsibility for all program areas that will inform short-term and long-term goals, partnerships, and new program initiatives. In this role, the Vice President of Programs engages and amplifies the voices of our program participants (Bigs, Littles, and families) and community to build and improve our program design and delivery with a passion and vision for community impact. This position champions our strategic partnerships, including investing in authentic relationships with organizations with mission alignment, organizations whose missions compliment our agency’s strengths and scope, and organizations in our community who are experts in spaces outside of mentorship.

The position is accountable for driving data-informed program performance, effectiveness, and youth outcomes by setting goals related to program quality and growth while ensuring child safety. This role will also support in developing and communicating new and adapted measures of outcomes and impact in partnership with our Impact and Accountability team.

This position reports to the CEO, sits on the Leadership Team, and supervises all program directors. This position is expected to develop leaders and teams, build organization and staff capacity, and drive transformational impact in the community.

Essential Job Functions

Leadership and Management

  • Create and cultivate a high performing culture of accountability and an innovative culture that empowers the Programs team to identify and solve challenges.
  • Lead, manage, and inspire the Program Management Team toward accountable, goal-based outcomes with regular meetings, 1:1s, and transparent communication.
  • Create meaningful pathways for fulfilling work for all members of the programs team, creating intentional ties to greater staff retention, greater consistency in our service model, and fulfillment of our mission.
  • Serve on the Leadership Team, fostering strong, aligned, and cohesive collaboration across agency departments.
  • Ensure that programming upholds the agency’s core values and its commitment to Justice, Equity, Diversity and Inclusion and is adapted to meet the needs of different volunteers, youth/families and partners. Provide staff support and strategic leadership for the Program Committee of the Board of Directors, bringing forth policy revisions as appropriate.
  • Work closely with the People & Culture team to determine staffing plans to achieve program goals and objectives and participate in hiring.

Program Oversight and Accountability

  • Develop and monitor the annual programs department plan, establish data-informed goals and performance targets (qualitative and quantitative), ensure accountability for individual and team metrics, and build action plans when improvements are needed.
  • Ensure match goals are met and programs are executed with a high degree of excellence within those partnerships.
  • Evaluate and strengthen policies and ensure dynamic processes in all phases of the Programs Service Delivery Model (SDM), from recruitment to match closure.
  • Create and execute program strategies and plans that leverage evidence-based and/or best practices to meet outcomes and impact goals.
  • Co-develop the creation and evaluation of program impact with the Impact and Accountability team.
  • Serve as a key connector with the Community Engagement and Recruitment team to support in communicating programmatic gaps and needs to influence recruitment goals.
  • Work closely with the Finance department to budget and monitor programmatic operations to ensure sound fiscal and system management.
  • Coordinate and analyze the appropriate data to inform the programmatic and operational decision-making process. Use the existing CRM platform to increase the agency’s efficiency, transparency and collaborative efforts among teams.
  • Complete the annual assessment of program practices to ensure compliance with National Standards of Practice.

Agency-wide Innovation and External Partnerships

  • Identify and implement growth strategies to achieve our long-term vision of impact on youth in our region – this includes program expansion, pilot projects and scale.
  • Develop an assessment protocol to determine the feasibility and sustainability of programs as well as lead to more relevant, effective and efficient service delivery.
  • Collaboratively build and strengthen strategic partnerships and community relationships to advance and increase investment in the agency’s mission.
  • Collaborate with the Development team to: 1) Advance programmatic and funder relationships with donors and corporate partners; 2) Develop and manage programmatic compliance with grants; 3) Communicate regarding new proposals and grant deliverables; 4) Communicate challenges and successes in fulfilling obligations to partners and funders.
  • Represent BBBSTC on relevant committees and task forces within the BBBS network and in the Twin Cities community.

Compensation and Benefits

The targeted compensation range for this position is $85,000-$105,00 plus incentive opportunity. The hire offer will be based on the candidate’s qualifications and expertise, relative to the needs of this organization.

We care deeply about our employees and know holistic support is essential for our staff to carry out the BBBS mission. Our generous employment package includes BBBS-sponsored health & dental insurance, employer-paid short & long-term disability insurance, and life insurance, Health Savings Account (HSA) or Flexible Spending Account (FSA), paid time off accrual & 14 Paid Holidays, and 403(b) retirement plans with employer match.

Workplace Culture

BBBSTC is an mission-centered, inclusive workplace that strives to create a space where our 55 employee’s unique talents, learning styles and lived experiences are valued. We pride ourselves on our flexible scheduling and hybrid workspace.

Creating an engaging work enviornment is an essential part of our culture. We uphold this commitment through staff surveys, stay interviews, professional development, and quarterly JEDI trainings. In addition, we hold monthly all staff meetings and gatherings, and provide the opportunity to join affinity groups (BIPOC, LGBTQIA+, Mental Health), and agency committees (JEDI, Engagement & Connection, Total Wellness, Building & Safety).

Our Hiring Process

Our People & Culture team is committed to a person-first centered approach to our hiring process. We believe in a respectful experience for all parties involved and are committed to taking a JEDI approach.

For all positions, our hiring process includes a phone screen and in-person panel interviews, reference and background checks for final candidates. All staff are required to be fingerprinted through the Bureau of Criminal Apprehension (BCA) within the first week of employment.

Accommodation Requests

Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources team at careers@bigstwincities.org. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.

How to Apply

Please send a cover letter, resume and three references to careers@bigstwincities.org. This position is open until filled, interested candidates are encouraged to apply quickly.