The Case Manager is responsible for the overall management of a prescribed “caseload.” This includes: supervision of existing volunteer/child “match” relationships; orientation, interview (vetting), and matching of volunteers and clients according to established service delivery policies and standards; maintaining contact and updates for children waiting for service; and, providing all necessary support, intervention and referral to persons on caseload. The Case Manager performs collateral functions as needed and reports to, and is evaluated by, the Executive Director.
The Executive Director is responsible for the agency’s overall performance in Big Brothers Big Sisters youth mentoring, including quality and quantity, as well as ensuring that the necessary funds to enable programming are secured.
Run the agency with support of an active, involved Board of Directors and a staff of 8. We have an experienced, mature staff with several retirements coming in a few years.