Customer Relations & Enrollment Specialist – [Morrisville, NC]

This position is responsible for providing high-level customer service in response to all customer and stakeholder inquiries and leads.  Essential to the BBBS brand, a primary function of this position is to ensure that children and volunteers are appropriately enrolled while executing a high degree of independent judgment when utilizing BBBS standards and practices.   A high-level customer service, focusing on volunteer options and child safety, is to be demonstrated throughout the volunteer and child enrollment process.

http://www.bbbs.org/jobs/customer-relations-enrollment-specialist-morrisville-nc-2/

Program Specialist – [Fairbanks, AK]

This position is responsible for: 1. providing high-level customer service in response to all customer and stakeholder inquiries/leads and performing office coordination duties, 2. implementing the volunteer screening process in accordance with the Big Brother Big Sister brand, and 3. providing match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers. The successful incumbent will produce positive outcomes in the following areas: volunteer yield and processing time; youth yield; youth/parent processing time, match closure rate, frequency of match closures, average match length, volunteer rematch rate, and customer satisfaction. Although the work will be done in the Fairbanks office, some job duties will support our programs in communities outside of Fairbanks.

http://www.bbbs.org/jobs/program-specialist-fairbanks-ak/

Site-Based Program Specialist – [Nashville, TN]

Big Brothers Big Sisters of Middle Tennessee serves eight counties in the Middle Tennessee area, including Davidson County. Over 1,200 youth were served in 2017. Located in Nashville, TN the agency is consistently recognized by Big Brothers Big Sisters of America as one of the top-performing agencies in the federation. We are growing our team at Big Brothers Big Sisters! Under the supervision of the Director of Site-Based Programs, this position is responsible for implementation, support, and oversight of BBBS school-based mentoring programs.

http://www.bbbs.org/jobs/site-based-program-specialist-nashville-tn/

Match Support Specialist – [Nashville, TN]

Big Brothers Big Sisters of Middle Tennessee serves eight counties in the Middle Tennessee area, including Davidson County.  Over 1,200 children were served in 2017.  Located in Nashville, TN the agency is consistently recognized by Big Brothers Big Sisters of America as one of the top-performing agencies in the federation. We are growing our team at Big Brothers Big Sisters! The primary function of this position is to provide support to new and existing BBBS matches to ensure child safety, positive outcomes for youth, healthy and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS.

http://www.bbbs.org/jobs/match-support-specialist-nashville-tn/

Match Support Specialist – [Charlotte, NC]

Essential to the BBBS brand, the primary function of this position is to provide match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBSCC on the part of volunteers. Performance Measures: The successful incumbent will produce positive outcomes in the following areas: match closure rate, match retention rate, average match length, volunteer rematch rate, and customer satisfaction. The Incumbent will support volunteers, parents, and children through contacts, events, and resources.

http://www.bbbs.org/jobs/match-support-specialist-charlotte-nc/

Manager, Training

To support the Director of Training in the development and execution of strategic and tactical learning and performance improvement programs that support the development of leaders, managers, and staff across the BBBS affiliate network. Collaborates with local Affiliate leadership and subject matter experts to make available quality training and shared best practices across a variety of topics.

http://www.bbbs.org/jobs/manager-training/

Match Activities Coordinator (MAC) – [Los Angeles, CA]

The primary function of this position is to help the Mentoring Department cultivate resources and provide events and activities to matches that are innovative, engaging and relevant. The incumbent will maximize internal and external resources in order to propose and develop age-appropriate opportunities for individual matches, small groups and the program as a whole. Primary goals are to increase agency engagement for matches, build community at multiple levels, reduce the cost of mentoring for volunteers, and enhance the programmatic experience for Littles and Bigs.

http://www.bbbs.org/jobs/match-activities-coordinator-mac-los-angeles-ca/

Customer Relations & Enrollment Specialist – [Morrisville, NC]

This position is responsible for providing high-level customer service in response to all customer and stakeholder inquiries and leads. Essential to the BBBS brand, a primary function of this position is to ensure that children and volunteers are appropriately enrolled while executing a high degree of independent judgment when utilizing BBBS standards and practices. A high-level customer service, focusing on volunteer options and child safety, is to be demonstrated throughout the volunteer and child enrollment process.

http://www.bbbs.org/jobs/customer-relations-enrollment-specialist-morrisville-nc/