The Match Support Specialist will support volunteers and children in 1:1 friendships, and work in partnership with parents/guardians and community partners to enhance their positive relationship. This position will support children, providing match support to ensure child safety, positive impacts for youth, and crisis management for families and volunteers. This includes providing timely and comprehensive written summaries of all client contact and documenting these notes in an online database. Support is done by phone, email or in person. A successful Match Support Specialist will be able to consistently contact child, parents and volunteers on their caseload according to a predetermined schedule. An ability to work in an office setting, attention to detail, effective communication skills and an ability to build rapport with clients is a must.
This position serves as the chief strategist and supervisor of mentoring services. Partners with Executive Director to establish strategic direction for the program function and oversees program design and implementation to ensure achievement of annual goals. Ensures collaboration and alignment with agency goals and advocates for support from community partners. The Director will lead implementation of specific innovation initiatives within the agency’s new strategic plan while ensuring child safety and the ongoing quality of the agency’s evidence-based mentoring programs. They must demonstrate exemplary supervision, networking, strategy, and customer service skills. We are looking for a candidate who can learn and manage a small caseload, lead and develop a growing team of service delivery professionals, as well as build upon a steady volunteer recruitment platform.
Big Brothers Big Sisters seeks a Program Director who will thrive in an environment that is dedicated to positively impacting more youth through high quality 1-to-1 mentoring. The Program Director will supervise a team of approximately 12 program staff, and will direct operations that deliver our 1-to-1 mentoring relationships through community-based and site-based programs as well our mentor2.0 program that blends curriculum and classroom instruction with career focused mentoring. The nature of this work requires the ability to travel our nine county service area, availability for evening meetings, and the ability to supervise staff working with mentors, families, and partners outside of normal business hours.
Responsible for supporting statewide fund development efforts through the acquisition, cultivation, and stewardship of individual donors. Works with the event coordinator to develop and manage local fundraising events. Supports local leadership council and works to develop and steward those relationships. Coordinates implementation the fund development process within the parameters of the Statewide Fund Development Plan and in coordination with the Fund Development Team. Supports implementation of statewide development plans.
JOB TITLE: General Manager DEPARTMENT: Operations REPORT TO: Chief Executive Officer DATE REVISED: May 22,…
The Match Support Specialist (MSS) is responsible for achieving Big Brothers Big Sisters’ outcomes by providing high quality support to volunteer mentor/child matches in the school-based program at Sheboygan County schools. The MSS drives successful outcomes through regular conversations with the match participants (in person, by phone or email), accurate and thorough documentation within AIM (Agency Information Management, the agency’s electronic data capture system), timely survey completion and data collection, and excellence in customer service. The MSS professionally represents the agency at assigned schools, maintaining positive dialog with school personnel. This position assists with the enrollment process for program participants, including processing applications, conducting interviews and entering data as volumes require. An ability to work in an office setting or remote location, effective communication skills and ability to build rapport with clients is a must.
Big Brothers Big Sisters seeks a Program Manager who will thrive in an environment that is dedicated to positively impacting more youth through high quality 1-to-1 mentoring. This is a new position that builds on our vision to connect youth to career and college success mentors, and with sports and wellness resources through intentional partnerships engaging schools and the business community. The Program Manager will lead strategy and supervise a team of approximately 4-5 program staff, and will direct operations that deliver our 1-to-1 mentoring relationships through special programs that blend curriculum with real-world experiences. The nature of this work requires consistent availability in the evenings and weekends to supervise staff working with mentors, families, and partners outside of normal business hours.
The Chief Development Officer serves as lead strategist for agency fund development and marketing, helping the CEO and management team marry a multi-year revenue and marketing plan to the agency’s growth agenda. The CDO manages the development and marketing Department and serves as primary staff support (in fund-raising and marketing matters) for the CEO and Board. The CDO functions as the agency’s principal major gift fundraiser.
The CEO reports to the Board of Directors and is responsible for providing visionary leadership in the establishment, implementation and growth of Big Brothers Big Sisters Mountain Region (BBBS-MR) in accordance with its mission, vision, strategic plans and policies adopted by the Board of Directors. In addition to staff and program management, the CEO is expected to spearhead fundraising initiatives and to engage staff, board, and volunteers in ways to expand programs. The selected candidate will oversee the preparation and management of the Agency budget, which provides planned business results that consistently, over time, contribute to the operating reserve and ensure financial health.
This position is responsible for providing high-level customer service in response to all functions of Big Brothers Big Sisters. These functions include Fund Development and Service Delivery. The director may handle all of the functions or supervise staff members that do so. The successful incumbent will produce positive outcomes in the following areas: partnership development, revenue, and Service Delivery standards, including but not limited to: inquiries, inquiry response rate, assessment quality, and new match goals.