Responsible for providing direct service to the local community, including but not limited to recruitment, outreach, enrollment, matching, and match support. Service delivery responsibilities are based on the needs of the local office. Assist as needed with service delivery duties for other communities across the state. Implement local community relations processes in coordination with statewide plans.
Big Brothers Big Sisters of Alaska (BBBSAK) and For The Kids Foundation (FTKF) seek an experienced nonprofit leader to serve as their next Chief Executive Officer. The next CEO has the opportunity to shape and grow BBBSAK as a statewide agency, deepening its ability to enhance youth’s resilience and help them achieve their full potential.
This position is responsible for providing high-level customer service in response to all customer and stakeholder inquiries and leads. The successful incumbent will produce positive outcomes in the following areas: volunteer yield and processing time; youth yield; youth/parent processing time; and customer satisfaction.